Humax retail software update 32.35.10 / 3.6.142

SarahSarah Administrator Posts: 1,678 admin
edited 21 October 2019, 3:17PM in Announcements
Hi all,

Please use this thread to discuss the most recent Humax retail software update 32.35.10 / 3.6.142. 
This release contains a change to a series recordings panel to make it easier to get to the episode you want. The details of this can be found in the software release notes. 

Thanks,
Sarah
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Comments

  • simonc2409simonc2409 Member Posts: 1 ✭
    I've got a T2000 that hung during the firmware update process.  Power is on but no other indicators have come on.  There's no HDMI video output and I can't get into maintenance mode using the power button or the  - volume button.  Any suggestions please?

    SimonC
  • John LJohn L Member, Super User Posts: 671 ✭✭
    Hi simon2409, welcome to forum.

    Well, hopefully your T2000 isn't faulty. I would unplug & leave unplugged for say 30 minutes, then try again with hard reset for 8 seconds first/press power button on & then if no luck, try again with Maintenance modes, option 2 first if it lets you. Go through the procedure carefully as you don't want to make things worse if box is faulty. Please come back to forum for more help if needed. I am sure someone will help you.
    Just to add, is your box retail purchased or via subscription with BT? If retail, if found faulty, will need receipt & claim under warranty or via BT contact them directly for replacement box. Let us know how you get on. John L
    Can't wait for the day when Youview get rid of the dreaded darkened banner when using fast forward/rewind recordings. 
  • RoyRoy Member, Super User Posts: 16,386 ✭✭✭
    @John L

    As it’s a T2000, it can only be retail. Good thought about a possible warranty claim though, if it comes to that.
    Back to my usual level of bafflement, then...
  • John LJohn L Member, Super User Posts: 671 ✭✭
    Hi Roy, 
    yes correct. John L
    Can't wait for the day when Youview get rid of the dreaded darkened banner when using fast forward/rewind recordings. 
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