TalkTalk Software Update 60.48.87 & 72.48.87 / 3.6.162 - Amazon Alexa

SarahSarah Member Posts: 1,812 admin
in Community
Hi all, 

Please feel to discuss and provide feedback about the TalkTalk Software Update 60.48.87 & 72.48.87 / 3.6.162 here. 

This update contains the addition of Voice Search with Amazon Alexa. 

As with all our updates, this is a phased roll out so if you don't see it right away, don't worry, it'll update soon as long as it's connected to the internet. 

Thanks,
Sarah
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Comments

  • oliver1994oliver1994 Member Posts: 2 ✭
    does this mean between  TalkTalk DN360T & DN372T   so that would me the DN370T would work

    is that right 

    from Oliver 
  • SarahSarah Member Posts: 1,812 admin
    oliver1994 said:
    does this mean between  TalkTalk DN360T & DN372T   so that would me the DN370T would work

    is that right 

    from Oliver 
    Hi @oliver1994
    Welcome to the forum :)
    Unfortunately the DN370T will not be getting Amazon Alexa as it's an older box that has limited software capabilities compared to the newer ones so is not able to receive the same updates. 
    Thanks,
    Sarah
  • oliver1994oliver1994 Member Posts: 2 ✭
    Thanks for getting back so this model DN360T. And  DN372t will get Alexa 
  • SteamyweeSteamywee Member Posts: 6 ✭
    edited 22 February 2020, 1:59PM
    Well done @oliver1994, that last question seems to have stymed 'em!
    Pity really since I'm sure many of us with the DN372t box would like a definitive answer regarding which boxes will be getting the Alexa update!
  • SteamyweeSteamywee Member Posts: 6 ✭
    Google is my friend!
    Found the official Update info which is more lucid
  • tomcrackerstomcrackers Member Posts: 1 ✭
    Sarah said:
    Hi all, 

    Please feel to discuss and provide feedback about the TalkTalk Software Update 60.48.87 & 72.48.87 / 3.6.162 here. 

    This update contains the addition of Voice Search with Amazon Alexa. 

    As with all our updates, this is a phased roll out so if you don't see it right away, don't worry, it'll update soon as long as it's connected to the internet. 

    Thanks,
    Sarah
    Hi Sarah,

    My TalkTalk box is still stuck on 72.48.72 (3.6.82) on a DN372T. When will this roll out be sent to all devices?
  • SarahSarah Member Posts: 1,812 admin
    Hi @tomcrackers
    Welcome to the forum :) 
    We don't have a set date at the moment for this roll out to be complete however we'll update our software table on our support site when it us fully complete. The box will receive updates overnight so please ensure you have the box plugged in and connected to the internet so it can receive the update. 
    Thanks,
    Sarah
  • SarahSarah Member Posts: 1,812 admin
    tomcrackers said:
    Sarah said:
    Hi all, 

    Please feel to discuss and provide feedback about the TalkTalk Software Update 60.48.87 & 72.48.87 / 3.6.162 here. 

    This update contains the addition of Voice Search with Amazon Alexa. 

    As with all our updates, this is a phased roll out so if you don't see it right away, don't worry, it'll update soon as long as it's connected to the internet. 

    Thanks,
    Sarah
    Hi Sarah,

    My TalkTalk box is still stuck on 72.48.72 (3.6.82) on a DN372T. When will this roll out be sent to all devices?
    Hi @tomcrackers, 
    This rollout is now complete. Have you been able to receive this update on your box? 
    Thanks,
    Sarah
  • jdhtylerjdhtyler Member Posts: 1 ✭
    The update I can see it has been done.

    I now can't record anything and older recording playback with a "black screen"
    There was also some odd message about joining "sky 1" that got in the way earlier today.

    Since then I have done
    1/ a retune channels - result still will not recorded or playback recordings
    2/ delete recording back to the 10th may - thinking they may be corrupted - still not working
    3/ Perform a Youview Maintenance Reset (Option 2: Keep Recordings) - Still not working

    Too much of a coincidence this update and my youview box not working.

    This is not the first time this sort of thing has happened.

    I guess wait a day and then see about having the box replaced.

    John

  • RoyRoy Member, Super User Posts: 17,460 ✭✭✭
    @jdhtyler

    Every YouView update does for a few YouView boxes, especially the early ones.

    That’s why I think it is so irresponsible of YouView to push out updates with absolutely no customer-facing benefits.
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
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