Youview box clearing screen

alstromalstrom Member Posts: 1
Every time I activate the youview box it clears the tv screen 
it does it slowly not instantly,
its a new LG tv and all the connections are good 
help would be much appreciated 


  • RoyRoy Member, Super User Posts: 16,470 ✭✭✭

    Clears it to what? White? Black?

    I would expect that switching on the box would replace whatever you were watching with the YouView screen display, so it sounds as if YouView may not be displaying.

    What make and model of YouView box is it, is it on subscription, and how is it connected?

    Can you post a screenshot, or better yet a video, of what is happening?
    Supporting YouView on Sony TVs is like nailing jelly to a herd of cats
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