Sound keeps going on and off

SidSid Member Posts: 1
BT change youview box 4k and it is the same. The engerneer told me it is a problem with the youview 4k box. When i had the old youview box had no problem. Has anyone got any ideas? Or just cancel the 4k youview box. And also loose channels. 


  • RoyRoy Member, Super User Posts: 16,470 ✭✭✭
    edited 24 December 2020, 2:39PM

    What are you watching when you get this problem?

    What is playing the sound - the TV, a soundbar, or what?

    And can you please specify the make and model of TV, soundbar, or whatever is involved?

    NB: Loose channels can be firmed up by retuning.
    Supporting YouView on Sony TVs is like nailing jelly to a herd of cats
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