BT Sport unlimited
Ken Hill1 Member Posts: 261 ✭✭
I just on the VIP pack on Wednesday everything went ok all the channels I got are fine include in an hour TV channels but there's only one channel but I haven't got which is in my subscription and that is BT unlimited channel and I've tried everything and BT engineers said everything is ok at there end so if anyone know what to do next at least and manufacturers are done everything that the BT ask me to do scan channels reset the box scanned all channels spell nothing all it says on the channel to subscribe to this channel on 433 anyone got any ideas thanks Ken
that sounds very unfair of BT. Do they want to keep customers? I hope you manage to resolve your problem as a loyal customer. John L
A min of 25mb is recommended for watching Amazon Prime and Netflix in full 4k.
The faster your internet speed the better foe watching online and surfing the internet at the same time if you also want to do that.
Hope you get it sorted @Ken Hill1 and the info I gave you was of some help.
BT must think you don't have a steady min download speed of 44mb/45mb to get BT Sport Ultimate 4k channel on the EPG.
I take it your on BT FTTC Fibre 1.
When I renewed my BT FTTC broadband back in Feb, I managed to get FTTC Fibre 2 for the same price of FTTC Fibre 1 with a min guaranteed speed of 54mb but I did say I had been looking to move elsewhere and they asked what other deal I had been looking at after I got put though to 3 deferent people via live online chat.
I dont have any sports package but have Now TV Big Entertainment plus the HD add on.
Just pull the plug, Ken. Then plug back in.
I would go back on live online chat with BT and see what they say but from what you say your speed is not the min speed to get the channel on the Youview EPG.
I got a steady 65mb/66mb 97%/98% of the time with BT FTTC Fibre 2. Used to get about 70mb but BT say the green cabinet that my FTTC comes from is almost full and that could have reduced my speed a little bit but it's not been reduced that much for to keep complaining about it.
I do like watching sport but not enough to be paying the extra for it each month. That's why I cancelled BT Sport over a year ago when the free BT Sport offer came to an end. Plus BT lost some of the sport that I sometimes watched like the tennis,Scottish football and the Major league soccer. Have got used to not having Eurosport but did miss it to start with as I liked watching the skiing.
Im more in to TV shows and TV box sets and if I'm in the mood a movie.
The VIP package just seems a little dear a month and I could not justify the monthly cost as I would be lucky if I watched any of the sports channels a few times a month.
this thread is giving me a headache.... lol.
is there any way to change all the references of Unlimited to Ultimate
Have you done a postcode check to see what that says as that's normally 97% accurate in telling you what speed you could be getting and if you could upgrade.
Do a speed here https://speedtest.btwholesale.com/ and see what it says. Don't be watching any of the Now channels when you do the speed test as that will not give you a true test of your line speed.