All4 App not syncing

ptfdoyleptfdoyle Member Posts: 2 ✭
in Support
The All4 app is not syncing - it is not showing the same episodes that are available on my phone or iPad apps - ie Googlebox S18, E3 or The Great British Bake Off S5, E3. 

Comments

  • ptfdoyleptfdoyle Member Posts: 2 ✭
    I have already tried a soft restart, signing out and in of the app, force closing the app, clearing the cache, doing the initial setup again. 
  • kewkew Member Posts: 1 ✭
    Having the same problem. No Taskmaster Series 12 Ep 3, and no new Married At First Sight Australia, but they are up on my Apple phone app.
  • judithdoddsjudithdodds Member Posts: 1 ✭
    I'm having the same problem.  Various episodes are on my Laptop and phone but not on TV
  • SarahSarah Member Posts: 1,812 admin
    Hi all,
    There's an ongoing issue with Channel 4 at the moment which means that not all services are working as expected, these include issues such as content not being delivered to All4 to watch on demand. More information on this can be found here. 
    Thanks,
    Sarah
  • jacqui64jacqui64 Member Posts: 1 ✭
    my catch up on my Sony Bravia TVs are not loading all the programmes, but on our JVC it loads them perfectly, can you help with this problem 
    thanks 
    Jacqui
  • Stevef_fr8ysStevef_fr8ys Member, Super User Posts: 771 ✭✭
    @jacqui64, please see the other comments in this thread.

    This is an issue eminating from channel 4 themselves, following a fire, so YouView are unable to help, nor are they responsible.

    It's causing many issues at the moment, so you may need to use the app that has the content you are looking for on other devices.
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