BT/YouView box will not delete some recordings
Have a BT box with YouView button on remote. The programme layout has been changed recently (why can't they leave well alone?) and now I cannot delete some watched programmes. For example I have recordings of the Ashes Tests and I cannot delete them but I have other programmes that I can delete. Any ideas?
Greetings @Masher, and welcome to the Community!
Where are you trying to delete these Ashes recordings from, and what happens, exactly?
And have you tried clicking on the MYTV tile on the left of the Recordings & Watchlist line?
Do not be embarrassed; this is one of those UI traps where it is only obvious once you know, and many people before you have trodden the same path.
From YouView’s point of view, they just took the old horizontal menu and rotated it 90 degrees from 3 o’clock to 6 o’clock, thus allowing them to show all the thumbnails for all the options at once. And why wouldn’t people realise that the new icons on the left of each row were the new presentation of the old main menu options?
I suspect that YouView are still a bit bewildered that people had this difficulty; and this is one of the pitfalls of poor discoverability.
I’ve suggested several things that YouView could do here; make these icons bigger and less drab, to emphasise that they are more important that the currently more prominent brightly coloured thumbnails to their right; and maybe make them ‘pop’ as you scroll over them.
But to no effect; and until this, or something like it is done, people will continue to hit the issue that you did 😢
This new UI was made for the pro box, new box new UI.
And have the archbishops delivered a UI that works on it, or just the same rather opaque one we owners of amateur boxes get?
At least that's their reason / rationale for only issuing non recordable boxes these days.
To be honest I just couldn't live with the relentless repetitive ad's on itv and the like. Give me a pvr any day to joyfully skip through the ad's.