Prime Video App not loading
Evening, I wondered if people could check if their Prime Video app is loading please?
I've ended on this forum from a link from a post from 2019 where it appeared that it suddenly stopped working for people, and Amazon Prime Video fixed it overnight.
Was watching it earlier, and it suddenly crashed and I had to restart the whole box. But now it won't load. Just shows the loading graphic, but then goes back to previous screen.
I have a BT YouView box. Humax DTRT2100. Software and Apps up to date. Restarted the box numerous times etc.
I don't want to do a factory reset though as I don't want to lose my recordings, so be great if a few of you could check if it is working for you.
Many thanks in advance.
I've ended on this forum from a link from a post from 2019 where it appeared that it suddenly stopped working for people, and Amazon Prime Video fixed it overnight.
Was watching it earlier, and it suddenly crashed and I had to restart the whole box. But now it won't load. Just shows the loading graphic, but then goes back to previous screen.
I have a BT YouView box. Humax DTRT2100. Software and Apps up to date. Restarted the box numerous times etc.
I don't want to do a factory reset though as I don't want to lose my recordings, so be great if a few of you could check if it is working for you.
Many thanks in advance.
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Apologies for the interruption in service!
- Rohit
I've tried a soft reset (hold power button for 8 seconds) and the same problem persists.
I don't know how long this has been a problem as I have a better (4K) version on the TV itself so no need to use the T2100 version. Seems like a problem that needs to be fixed though, obviously.
The app should now be working again.
- Rohit