Comments

• Stevef_fr8ys Member, Super User Posts: 734 ✭✭

  16 January 2023, 9:25PM

  You would be best to check the LG manual and a dedicated LG forum, as this forum is for YouView box and TV issues.
  
  Having said that, there are users here who have magic remotes, including myself, so maybe someone can help.
  
  I've not seen any pop up messages myself, but what exactly is the message?

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• mnx Member Posts: 3 ✭

  17 January 2023, 6:51AM

  thanks for your response, I’m new here sorry I posted with wrong details. The pop up says:
  ‘(BT TV) connection is automatically enabled magic remote is ready for use with device’ it began after I’d put new batteries in. Thanks m
    
  
  
  

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• Stevef_fr8ys Member, Super User Posts: 734 ✭✭

  17 January 2023, 8:48AM

  If that message keeps popping up I suggest to reinstall the box within the TV. It should only pop up the once when the magic remote reconnects after a battery change.
  
  A message saying the device is ready, is standard for when the TV is turned on. The message may have changed from my model so if it's only coming up once per TV session then it's possibly normal.
  
  This though is a TV issue and not due to your YouView box.

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• mnx Member Posts: 3 ✭

  17 January 2023, 9:32AM

  Thanks very much for your response I’ll try your suggestion 

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• Roy Member, Super User Posts: 17,696 ✭✭✭

  17 January 2023, 4:06PM

  @mnx @Stevef_fr8ys
  
  As it says BT TV, I imagine that this issue is indeed (tenuously) related to YouView 📺
  
  Knowing how  LG magic remotes think, I suspect that if you use it to open the BT TV device, or even just that input, it will breathe a sigh of relief, will know its work is done, and not show the message again 😛

  ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris

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