Hi regarding channel loss on the BT DTRT2100
My postcode is YO17 8PT No 28
Box serial number +080753+1504006963
ISP BT fibre
software is 3.6.48 (b02cd1)
Plat config 4591(elcafa85)
ISP config 21198
The channels that disappear are HD channels 101 to 105. It has happend on four occasions since early May the last was Mon 22/7/19. Our aerial is aimed at Olivers mount (Sacrborough), although we pick up Bilsdale but select Yorkshire after the scan.
Hope you can sort this out as my misses is fed up of missing her programs.