Activity

• 
  MATTHEW → Sarah

  Hi Sarah,
  I am emailing you to ask if you can pass the following feedback on to the right team for me,
  
  

  I had to wipe my BT youview box and do option 5 which download the latest software from the server. After I had downloaded the latest software as the box was setting up it told me that there was a update so download and installed the update but after the box had finished I checked for software update and box download a other update for the box and it installed fine, ask Roy if there was a way to build the updates into the software on the server but he told me it would be too long to do, can you pass this feedback on to the right team, also when download the latest software the white box appears on the screen but has to wait for the white box to start to go across the screen, and is there some way there Could a message could appear on the screen saying new software version available, 
  
  could you pass this feedback on.
  
  thanks
  Matthew

  0

  2 September 2020, 10:30PM