AK

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AK
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  • And can anyone give me any idea of when the home screen rollout will be completed? Thanks.
  • Thanks Roy, I did see the comments from Louise Murdoch but I did not really understand it, does it mean you can have the latest software update without having the new homescreen?
  • I have 2 T2000 devices, in early March both boxes had the new home screen but when I looked a day later one box had reverted to the previous version of the home screen, I saw that some boxes had the new home screen removed after the initial rollout so that a phased rollout could be undertaken and a proper assessment…
  • There is a problem with my tablet, youview app worked before but now will not work, keep getting an error message YV5010 which does not appear in the list of youview error codes . So no idea what this means. I tried to set up the youview app on my old tablet and it worked on there as did the Talk Talk app so the issue is…
  • Thanks for the info it worked with my phone but I can't get it to work with my android tablet.
  • Tried Talk Talk Tv but that requires a login and to set that up (register) it needs your talk talk telephone number and account number, so that will not work. Any other suggestions would be welcome
  • Will try that thanks.
  • The expanded icon problem has now also returned Grrrrr. I have attached a screenshot of the expanded icon showing the red dot on the first and third place. The Set-Top Box icon above the expanded one is for my DTR-T2000 which is not having a problem.
  • So I tried the Maintenance Mode Reset and if anything the loss of signal is worse although I have not seen the expanded icon problem since. In addition as this box is my second box I use the BT TV app to set recordings remotely and it will no longer allow me to pair my device with the youview box using the BT TV app?The…
  • Hello,There is no mention on this update about the failed recordings issue, will this update deal with that issue and if not why not and when will this happen?I have 2 youview boxes, the DTR 1010 which has been updated to address the failed recordings issue and a DTR 2000 where I have not yet seen an update notice to…
  • so, how long will it take for the update to roll out for the T1000/T1010 and how long before there is an update for the T2000?
  • So, how long will it take for the update to roll out for the T1000/T1010 and how long before there is an update for the T2000
  • I only record SD and I have had several failed recordings on my T2000 and T1010, so I don't think that is the answer
  • and thank you as well Orange Bucket, I have now sent sarah a very comprehensive message and I know for future reference how to send (two ways) a private message.
  • Thanks Roy
  • I can say that I live in the South West and I retuned my both my youview boxes when I saw a service alert message on the youview website for viewers in the south west saying a retune of youview boxes was needed, this was several weeks ago in early May I think. My standby settings are Auto Standby: 3 hoursStandby Mode:…
  • Hi Sarah, how do I send a private message, I have never done that before.
  • Did the soft reset as suggested, retuned and got 107 channels (progress), so I gave it another retune and this time I got 138 channels, Yay, thanks for the help.
  • I live on a hill and the transmitter is on the hill opposite with a deep valley in between so nothing to impede the signal. However if I want to try and pick up the mendip transmitter then there are plenty of obstacles between it and my aerial.
  • My aerial is definitely set for Ilchester Crescent, as I said earlier I only have to go to the end of my road and I can see the Ilchester Crescent transmitter in the distance. After thinking about all the help and comments I have decided to leave things as they are because I can record channel 81 on my HDR-Fox T2 box which…
  • I do have an HDR-Fox T2 box with side by side aerial sockets so that might explain why I can pick up the Mendip transmitter signal on this box. I did check both TV's to see if they assigned a weaker signal from Mendip to the 800's but in both cases the channels only went into the 700 range (radio channels). It does seem…
  • Thanks, I'll make enquiries, you are probably right about the signal strength, I can see the Ilchester Crescent transmitter in the distance from the end of my road so it is likely that the strongest signal comes from that transmitter as the mendip transmitter is very much further away. So even getting a new aerial may not…
  • Thanks for the info, I am on the Ilchester Crescent transmitter and I have discovered that it does not carry COM7, could use the mendip transmitter which does carry COM7 and gives good signal coverage in my area. I am assuming the Fox must have fastened onto the mendip transmitter. I assume I will have to get my current…
  • I bought it in September 2013 so nearly 4 years old
  • I spoke to the people who deal with the Youview software, while I was on the phone they asked me to reboot the box but I had already done all that, it was when it was suggested that I do a maintenance reset. I was told that if that did not work then it may be a hardware issue. I haven't had a problem lately but then again…
  • "Freeview Channel Change Day 2017 Following an industry-wide consultation, the Freeview TV guide is set to be updated and expanded on Wednesday, 2 August 2017. This change is designed to increase capacity for the launch of new channels in the future" I have taken the above from the Astra2sat and the advanced-television…
  • I have had this happen 3 times since the NextGen upgrade, seems to happen when the box has not been taken out of standby for several days, I had missed recordings and in one instance it deleted the scheduled recording of a series. Spoke to the software people and they could not explain the issue (said it could be a…
  • Looks unlikely that ITV2 will be available in HD, can find no info abot E4, lots of changes to freeview in 2017. High definition TV will become the norm in the UK from 1st January 2017 as the Freeview logo is withdrawn from new SD TVs and set-top boxes.Freeview is set to be updated and expanded on Wednesday August 2nd…
  • Thanks again Roy, I do have an LED torch so I will sort that out today or tomorrow. With regards to the Youview app on android, I had realised that I could only use the app with one box in fact I had already deleted my mobile devices from the older box and added the devices to the new box (as this is the box I will likely…