Comments
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Hi - are you able to check the email address again? I have just tried to push through a password reset prompt.
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Hi all, apologies - but yes there was a typo in the original post (now corrected). We did have a thread for 32.144.0 / 3.8.70 which has completed rolling out, this software update (32.146.0 / 3.8.124) is in the process of rolling out currently.
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32.146.10 / 3.8.138 has indeed rolled out fully @dawntee, as @Roy suggested please try a reset through maintenance mode keeping your recordings and attempt a software update.
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The change was made on the 20th of April, although we're aware there may still be a few issues - are your recording failures linked to E4/that specific programme or is it a wider failure?
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Hi @Berno - can you try again with the series link option for Home & Away on C5? I have just checked on a DTR-T4000 and the series link option is available for me.
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Hi @SamH - there was an issue with Channel 5 providing programme data to the electronic programme guide on all platforms last week, while the information for future dates is now viewable for the standard period it will also have affected series linking for recordings. Are you having an issue with a particular programme, or…
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Hi @kehall - do you have another HDMI cable you are able to try with your box?
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Hello @chimart are you able to let us know which box you have and your provider?
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Hi all - a change has been made regarding the D3&4 MUX and are seeing an improvement as a result.
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Hi all - we're aware of an issue with Channel 5 (and +1) programme information on Freeview and Freesat devices. This will affect the programme guide and may mean scheduled recordings and series link might not work as expected.
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Good catch! All updated, apologies.
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Hi @zulu17 - integrated search for ITVX Premium content is not currently available on YouView though this will be coming soon. ITV X exclusive content should show up, however.
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Hi @@annebria are you able to give us some more information about the issues you're seeing with subtitles and ITVX?
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Hi @Roy - this has been reported and is currently being looked in to.
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We currently don't have anything to announce regarding ITVX launching on YouView devices this year. ITV are continuing to work on upgrading the ITV Hub app on a per device basis and ITVX exclusive content is currently available on both ITV Hub and ITVX in the interim. We will post an update once we have more information…
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Thank you!
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Hi there - we are looking in to the lack of a status bar, are you able to confirm whether it completes if you leave it running for longer than a few minutes?
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Hi we believe this to be resolved now, but can you please let us know if you see any odd behaviour around recording this program?
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Thanks @janey70 - what date/time where you trying to record?
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Hi @janey70, sorry to hear you're having issues - what program where you trying to record, and what did it record instead?
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Hi @Chips2, thanks for the feedback on those issues - we'll update the relevant investigations.
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Hi @redchiz is it possible get some more information on your issue with the ITV Hub in a new thread?
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Hello all! I'm Alex, I've just joined YouView as mentioned and I'm looking forward to working with the team. My background is is in training, management & support. Outside of work I enjoy movies, cooking, games and a good bike ride.