Derek Dolman

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Derek Dolman
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  • (Quote) Roy, I just replicated your starting state, i.e. pulled the aerial, switched off at back, waited a couple of minutes, switched on again, powered up.  Of course, it's displaying the yvm302 message (legitimately now as there's no aerial connec…
  • (Quote) Roy, I just replicated your starting state, i.e. pulled the aerial, switched off at back, waited a couple of minutes, switched on again, powered up.  Of course, it's displaying the yvm302 message (legitimately now as there's no aerial connec…
  • (Quote) My experience is exactly the same as stormy's. Even when the box is reporting the yvm302 problem and I have attempted to retune and ended up with no channels, I can still access settings and (once I have switched the box off at the socket, w…
  • (Quote) All I can say is that in my case "zipped" is correct. Once I receive the YM302 message "your TV signal is weak or lost" and acknowledge it, if I then retune it zips through from 0 to 99% in 10 seconds and then takes anoth…
  • (Quote) If it was still displaying the yvm302 message, you wouldn't have been able to do a retune. With me, it just zipped through the retune in a few seconds, deleted all my existing channels and then said it couldn't find any channels as there was…
  • (Quote) What? I didn't do Greek at school.
  • (Quote) Yeah, I do use on demand sometimes and recently a bit more often to catch the programmes that my YouView box has failed to record due to it not recognising the TV signal. Before I got the YouView box I got BBC iplayer on my iPad and connecte…
  • (Quote) Thanks, Roy and Visionman, I did say I hadn't dealt with consumer contracts! This thread does seem to have veered off into a discussion on consumer law, but what the heck. I was aware that my sales contract was between me and John Lewis (of …
  • (Quote) Roy, just a further thought on the warranty, as somebody who dealt extensively with contracts in a previous life (albeit not consumer contracts). There is a legal distinction between a warranty and insurance. A warranty is what it says, a pr…
  • (Quote) Thank you, Roy, for your comprehensive reply. The Humax warranty terms state: "In the event that this product fails to function properly during the warranty period, the retailer or distributor will make this product capable of operating…
  • Is there any way I can find out when I received the update? My settings are in line with those given in the update info. I wonder if it is the cause of my yvm302 problems (see separate post) which started on about 21st June.
  • (Quote) Well, the cure didn't work. I went back to the You View and TV after a couple of hours and got the same yvm302 message. I don't know how long it was working properly for but less than two hours. Because I had followed Visionman's suggested p…
  • Thanks, Visionman. I've just been through the procedure you describe and at the moment the box is functioning normally, i.e. receiving live TV. However, over the last few days since this problem started, I've achieved the same result by turning off …
  • (Quote) Sorry, Sanj, only just seen your message as I have been away for a day or two. The cable from the aerial goes straight into the back of the You View box and then loops out to the TV. I have also just posted a message on Kean August's thread.
  • (Quote) I have been following this thread with some interest as I posted a similar thread a few days ago (see "yvm302 problem") and I seem to have exactly the same situation as Kean. (My box is a DTR-T1010). I've tried the Maintenance Mode…
  • (Quote) I'm having the same problem, see my posting yesterday "yvm302 problem". Of course, trying a retune is no good when the box is saying there is no signal. I tried that and all it did was delete all my channels. It was not until I tem…
  • (Quote) The strange thing is that, even when the box says I am bot getting a signal, it still shows the Programme Guide OK, with the correct time. The information panel on the front of the box is showing the programme that it's tuned to and when I c…
  • I've checked the cables etc several times. I am getting a perfect picture through the TV tuner whenever the You View box is saying the signal is weak. On the occasions when the box works, as I said, I am getting 71% signal strength and 100% signal q…
  • I've tried both ways. When switching off completely, I don't pull the plug or switch off at the socket, I turn it off with the switch at the back of the box, wait about 30 seconds and switch it back on again. I've also tried touching the standby but…
  • Yes, I went through all these steps. I even managed to retune the channels during the period when I was getting live TV.