John L ✭✭
About
- Username
- John L
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Comments
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Good afternoon @WeymouthEddie, welcome to the Youview User forum, Yes. But what other steps have you done to try and resolve your reception problem? Have you tried unplugging aerial from Youview box, retuning channels to clear channels, then re…
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Jonathan, My advice . . . Look at all the help you have received on the Youview forum and start with the steps that we have suggested first. In most cases, the problem could be fixed by you. John L
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Hi @Rabid, welcome to the forum, Have you rebooted your Router + also maybe if still a problem, recheck your powerline adaptors are still connected correctly? They might have lost their pairing code with Router after powercut/surge going back on. Th…
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@Stevef_fr8ys, I totally agree. You would have thought this was the route to take, but some people like going the scenic route (!). Reminds me of my late father with buses! He never took the quick route. Am I just glad I can just get a screwdriver/t…
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The OP just needs to contact Talk Talk. I'm no expert, I'm simply trying to help someone make sense of their box. I know, my own parent would be panicking if her box jammed, lost her recordings. That is her only source of watching tv. She would…
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Just to add Jonathan, have you tried doing a factory reset that erases hard drive? Last resort, but might fix your problem, unless hard drive is totally jammed. They can sometimes be repaired via pc but you can't remove, due to your contract wi…
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How long have you had the box? If it is a few years old then it probably is the hard drive, but if only recent, then something is very odd. If you have a contract with talk Talk, then this is appalling service that you are paying for each month…
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Hi Jonathan. What have you done in the meantime to reset box? It only takes a few moments of your time to reset. A maintenance reset won't take very long to process. Well worth having an attempt. John L
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Hi @gcjr, Welcome to the forum, Oh no, not another Sony TV problem! Have you tried resetting tv? Try factory reset if all else fails. John L
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Hi @malc1, Welcome to the Youview forum. Sounds like you have a nice DIY job ahead of you. Any good with cleaning remote controls? Often happens as remote is used a lot. You have a choice of either dismantling, cleaning unit or purchasing a rep…
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Hi @Ilikecake, As per @roy have you managed to get your box working? It must be frustrating if you can't watch your recordings. If not, try doing a maintenance mode option 2 reset. How do I do this I hear you ask? Top of this page: type mainte…
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Hi @MrB, The NextGen (newer interface) is actually not sluggish. Not sure where you found this information. It might have had loads of bug issues at the beginning of release in 2017, but has moved on. If you don't connect to internet, you won't be a…
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Hi Roy, How about Comic Sans, one of my favourite fonts? John L
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Hi @Fredb, I'm going to send a search party out to find you. Have you got lost behind your TV? Everyone wants to help you. John L
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Just to add @Fredb, perhaps provide a photo screenshot of how your equipment is connected (behind the Youview box & Tv rear panel) & someone on forum might be able to help you solve your problem. I'm sure it's a straight forward fix. J…
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Yes, this will happen if you tried to watch tv's built in tuner, if the Youview box is feeding the aerial signal to the Tv, but at the moment we don't know how @Fredb 's friend has connected his tv. I didn't want to complicate things any furthe…
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Hi @Fredb, Welcome to the forum. I can imagine you are frustrated & confused. We will try & help. Not sure how familiar you are with setting up tv/pvrs. If you still get confused after trying this, I think you might need your friend to com…
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I think the big problem is that if everyone keeps saying it's a dying market for Pvrs, then everyone starts copying their friends & family. It then becomes a dying market. Actually quite a few of my friends don't know what a pvr is, does, not in…
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Hi @Darren, This is one of my views that comes up from time to time regarding Youview "revamps". The end user, whatever their age, has to quickly adapt to a new interface, or small/ large tweek in menu settings etc. The Design team at Youview are al…
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@Darren, My late father gradually developed dementia. He used to love using his Humax Freeview pvr, that I set up, taught him how to use. Back in 2016, the year he passed away, he got into a complete muddle and only kept watching the same recordings…
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Hello @Londoner1, Welcome to the forum. Have you tried unplugging/rebooting Youview box? If this doesn't work for you, try first doing a soft reset: 8 seconds press power button on top of Youview box. You could also try rebooting your Router. If an…
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Hi @janinel, welcome to the forum, Have you checked the internet connection settings in the Youview settings menu? What does it tell you? Have you tried rebooting the Youview box plus also the Router? Check the enthenet cable connections. John L
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Hi @ad1965, Welcome to the forum. If you are paying for a subscription contract with BT, I would have a very good moan at BT, as you are paying good money for their service. I'm sure they would love to help you resolve your problem. Have a look…
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Good morning @AgathaChristie3, I'm afraid that the pop-up "feature" has been with the software releases for some time now, maybe a few years? When was the last time you updated your software? The issue has been raised before many times. Hopefully Yo…
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@michellekeegan, just to add Jonathan, is the box your own? I.e. you purchased yourself or part of a subscription package with Talk Talk? If you have a subscription, then you have a contract directly with Talk Talk. They should provide customer supp…
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Hi Jonathan, As per my reply on other section, have you tried doing the maintenance mode reset? If you haven't the box won't fix itself. Without being rude in any way, this would be my first route to trying to fix your box. Next option software rese…
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Hi Jonathan, Have a go with the maintenance mode as per the link above. Hopefully this will resolve your problem/s. If it doesn't, then at least you have tried. The Youview boxes do jam up from time to time & need to be reset. It might even be …
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Good morning Michelle, Who is Jonathan? You have a problem with your Youview box? Can you provide more information. Hopefully someone can help you. I know you posted screenshots on another Topic section this week regarding zero recordings. Is this a…
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https://www.avforums.com/threads/pioneer-sony-hdd-dvd-recorders-equiavlent-models-etc.1039986/ Apologies @Roy, Been a busy day today. Pasted wrong link. Here we are. John L
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@kodikid, if you have gone out for the day or are on holiday & either forgotten to schedule box to record or want to record something via the App's EPG, it allows you to do this from wherever you are. It's a brilliant invention. Haven't you…