Comments
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Hi Phil, Just to confirm, it appears to be happening on both SD and HD. I only use two players (Now TV and iPlayer) and it's happening on there. Another odd thing, is that if I turn-on the YouView box and it has no sound, go into MyView to watch a recording (sound is fine), there's still no sound when I exit out of the…
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Hi Phil, It has lately, but not all of the time (probably - and this is very rough - around 80%). The only players I tend to use are NowTV and BBC iPlayer. I'll try it with HD and see what happens. Cheers, Josh
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Hi there, This has started happening more frequently. I've noticed it's more prevalent when waking to an SD rather than HD channel. I've also noticed that if you come out of a player to an SD channel, then there is also no audio until a channel change. Hope this helps. Josh
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Hi Sam, I had quite a few problems using YouView with Virgin's original 'SuperHub'. Lots of YVM104 errors, and if you left a player, it seemed to drop the network connection. However, these all disappeared when I upgraded my broadband and they sent me a SuperHub 2. Well worth getting the SuperHub 2 if you can. Josh :)
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Hi Phil, Yes, I'm using a Sony KDL-40L4000. Thanks, Josh
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Yes, I've done both.
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Is there any chance of a response from YouView about this? I reported it over two weeks ago. Thanks, Josh
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Any comment from YouView on the status of this?
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Hi Stuart, I rang them and asked for one as I was upgrading my broadband speed, and also I live in a block of flats with huge amounts of wifi routers, so I wanted a dual band (2.4/5 Ghz) router. They just sent it out. Virgin really don't care about SuperHub problems with YouView - they just try and flog you Tivo - so I…
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Hi there, Since the March update I, too, have been experiencing the pink screen on my Sony TV via HDMI. I've also started receiving an copy protection error message every now and again on HD channels. To resolve both of these, I have to switch to an input that's not HDMI, and then back again. This has only happened since…
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I've had this issue, too. I've had to turn the box off/on at the back to regain red button services.
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I have these problems, too, but YouView claim not to be able to replicate them so won't offer much help. While I'm pleased it's not just me that has these issues, I wish they would be resolved.
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So, just to clarify (as I'm afraid I found Priya's post a little unclear), YouView boxes cannot and will not support IPTV channels offered by ConnectTV, The Space, and other IPTV broadcasters on the Freeview platform (even though these are ISP-independent on other Freeview HD+ boxes)? Many thanks in advance for answering.
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Yes, agreed. I'm looking forward to this being fixed. I'm using a Virgin SuperHub and I reported this a while back, but even with the September update this has not been resolved. No other devices on my network have this issue. The only way I can (sometimes, but not always) resolve this is by unplugging my network cable to…