Lee Hart2

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Lee Hart2
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  • Maybe Wuaki is an viable alternative and cheaper than Sky Store anyway? I didn't use to rate Wuaki but recently their content matches Sky but costs £s less. This debacle is making me think about a PC media box which can do all the platforms plus s…
  • Not being funny...but if we had regular updates we mightn't get so frustrated. Arguing the toss with one-another isnt helping and is anarchistic. Personally I believe that if the purpose of this thread is to report a problem and look for resolution,…
  • I can't help but think this would be resolved much quicker on a paid platform such as Sky; the problem is Youview is a free platform. Yes we bought kit but the platform is free. I think complaining to Humax might prove more useful as they can help p…
  • Can anyone "official" please give an update on this, 6 days have passed since last post. Still getting problems - Netflix dropped 3 times in last 10 minutes so about to go back to Chromecast and throw youview box in the bin. What is the delay? Thi…
  • Hi everyone, Thanks for feeding back on the issues you've been having while trying to use Netflix on the thread, and to those who have been able to complete the survey questions.   YouView, BT and Netflix engineers are working together to analyse t…
  • Hi everyone, Thanks for feeding back on the issues you've been having while trying to use Netflix on the thread, and to those who have been able to complete the survey questions.   YouView, BT and Netflix engineers are working together to analyse t…
  • The more I look, the more I see other threads about this issue. Ive been trying to watch Continuum tonight and am only getting 5-10 minute bursts between the red ring of death...
  • Thanks both for providing us with your box information, that's very useful. We fed this back into the investigation. Lee - We definitely haven't turned a blind eye to this issue and have been actively asking for additional information from customers…
  • Sanj, it is clearly a problem. Perhaps you should survey customers to ascertain the extent of it? It seems to be affecting different YouView devices. The fact that it is a "25%" problem should be a good indicator for fault-finding? (i.e. its not 17%…
  • I am having the same issue and have done since Netflix was first made available on YouView. Netflix is the worst and most frequently affected, BBC iPlayer is also problematic but not as bad. Netflix films, tv series - it doesnt matter - they all get…
  • Hi Colin, Yes despite earlier comments it does seem to be quite a widespread problem Check the internet. I also have this problem and many people on BT had it too (not sure if it resolved for its customers)