Comments
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I telephoned Youview again today and was told that the box will work with other internet suppliers and that it is not denying me service as I am no longer a talktalk customer. I was given a number for Huawei and asked to call them . I telephoned Huawei on 0800 088 6700. They told me the box had a software fault and that…
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Well I do believe you Rob but can only tell you what I have observed. As I stated to engineer I have a great deal of experience with software. All hardware platforms work with the same principles i.e. a PCB card with a boot rom on it and a drive or eprom memory. You keep stating my hardware is at fault but this was never…
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as discussed but did not show on your update thread my box could not download this update even through maintenance-mode it stayed with its existing version 70.44.212
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Hi Roy, This is not quite correct according to the engineer i spoke to on the telephone. 1) I was told if the software boots and goes through waking mode to three other screens then the hardware is functioning correctly to lod software. 2) I was told swapping hard drive eliminated hard drive as it was formatted by the…
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Allan gave me a case reference of 00164278
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I am ringing them at moment , Thank you Sarah They said they are not aware of this type pf problem I told them about replacing hard drive and was told that this would not have worked as the drive needs 5 partitions that cant be copied. Your agent then when onto inform me that the maintenance mode would have formatted this…
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Thank you Sarah this is quite frustrating as you know . I am sure other users are experiencing similar issues . If the box maintenance-mode states its update to latest version . Why does it not do this what it is saying it is doing? Its downloading something as the progress bar goes across and finishes restarting the box ,…
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Hi Roy, Thanks for the comments yes it was a DN370T before i started yesterday using it as a door stop and switched back to sky box. The box was running correctly but two days ago it started not completing recording. I noted there was lots of watched recordings and a few kept recordings I left TalkTalk after i was lied to…
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I understand the BT Ultra HD Youview 4k UHD 1tb set top box Is the best machine kieth what do you think, Please?
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Lol I have a stable ISP not with TalkTalk now. The new isp is great I wont go back there lol as will many others won't for same reasons. Well the NVW was fine before i ran an software update from the working box in the settings menu . I did this after the new series recordings only recorded first 2s it went downhill from…
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I think i am going to have to dump this and go humax as I dont think the software updates are being provided diligently on this box I have also lost more than 80 recordings of series and films which have been deleted of my box which sucks
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Sarah this is the same fault as my box started with. Max
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I think the update on the server must be messed up or damaged . I was hoping Sarah would have recognised this as I was getting same problems as everyone from library picture losses to channel playing and could not switch channel or get guide but could shut down and power up. The real problems happened when i downloaded new…
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Ok So I reluctantly opened up box as it was out of warranty and unplugged drive and connected and old laptop drive i had same sort of size in its place ontop of old one . I got exactly the same error on start up: "Your box has failed to start properly The box will now enter maintenance-mode, where you can select a recovery…
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I guess i will have to use it as a door stay opener and go buy something decent or format drive
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older ones disappeared from mine before my box was fubar but was running ok without them and playing them DN370T brick now used as a door opener
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no answer then?
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Sarah If the HD was faulty would the STB update not fail updating software it doesn't fail and completes the update with the bar traveling right along and a restart without error . Presumably this is software update is recorded on HD?
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Hi Sarah I am no longer with TalkTalk as the hiked my monthly costs of my account and would not provide me a letter stating that they would keep my payments the same for the duration of my 18 month contract . I was also one whose information was hacked under the hole in their system. I joined a more reputable supplier. I…
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This is what my box did Roy then it started locking up on a tv program and then now when i software updated has seemed to have turned my box into a brick
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i tried pressing start +- volume after turning box of and on and get same menu "Your box has failed to start properly The box will now enter maintenance-mode, where you can select a recovery operation [OK} Pressing [OK] gets to a menu Software Reset[Recomended] Factory Reset, keep recordings Factory Reset, delete…
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How do I force the box to get software update from maintenance menu forced start and inability to progress further as I think my software is not update. Is there a keyboard sequence to get software update? My box was working properly until It started not recording and only recording 5 mins of programs. The box then started…
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Mine did the same initially then locked up and would not change channel; even with new batteries. I rest the software and it goes into maintenance mode now!
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I was hoping someone could point me to USB downloads so i can put old version back on it . Since it destroyed my recordings i don't have much confidence left. I expected a total reset to at least work if it destroyed my recordings in the process. It didn't do anything different but delete recordings
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Have had the same problem i used software update now the box goes into maintenenance mode and has deleted my recordings :(
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I think this is being caused by the latest update can you check you havent released faulty code please. Is there a usb prior version
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Mine did this then started freezing now its gone to maintenance mode i think its caused by software update. What version do you have check my post