Comments
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As this has been going on for so long has anybody from Youview bothered to look at it. It is not just a random issue. I have had the same issue with the same box mentioned. Can anybody confirm if it is an issue with the box or not?
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Hi Sarah Sorry my mistake i thought the extras on the youview menu only came out in 32.42.0 / 3.6.168 but can see it was also out in the earlier version which i have. Regards Sam
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Hi Sarah Not sure what has gone on but just realised my box is showing the updated interface with the TV Shows and Films but the software versions arent showing right on the box so something is certainly not right. Has the logs shown you anything? Regards Sam
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Hi Niggle Have you got anywhere with it? i only thought it may be the transmitter as it started happening after a retune. RegardsSam
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Hi Louise The software version is CDS/32.36.0 no error codes are shown when accessing the menu/guide/live tv. yes recordings when set are working. Regards Sam
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Hi Sarah Just to confirm that doing the retune with the cable out and then in again has made no difference. Regards Sam
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Hi Sarah Thanks for that I have unfortunately not been at home since. I will aim to try this tonight or tomorrow. Holby City on BBC1 is an example. I can't think of any that are currently on +1 or specifically been set for an HD channel. Regards Sam