Sanj ✭✭✭✭✭
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- Sanj
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Comments
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Hi 66hammer, The BBC updated the traditional Red Button service to Red Button +. This is a connected red button experience that offers more than the traditional services. You used to be able to launch the Red Button service by pressing either the r…
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Hi Christine, Thank you for taking the time to feedback and we'll try our best to answer all your feedback. 1) We've just recently announced an update on our progress in MyTV. We've made some changes to the tiles to make them easier to view and u…
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Hi Christine, Thank you for taking the time to feedback and we'll try our best to answer all your feedback. 1) We've just recently announced an update on our progress in MyTV. We've made some changes to the tiles to make them easier to view and u…
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Hi Steve, sorry to hear about your clipped recordings. We can look into them for you and pass this on to the broadcaster. Can you let us know:* Programme * Channel * Date/Time * How much of the recording was clipped
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Thanks for letting us know Daniel. Glad it is resolved :)
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Thanks Daniel, We'll pass this on to our Content Team. Thanks for highlighting it :)
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Hi guys, It's unfortunate that one trialist has breached his NDA. TalkTalk are aware of the breach and will be contacting the customer in regards to this. We were planning to update everyone on our progress while the trial was on going and will b…
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Roy makes a good point. The forum has become quite cluttered with the increase of posts. It's difficult to keep track of a conversation when it is somewhat fragmented. Keith is a great Champion for us and in many ways is difficult to live up to. We…
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Hi guys, Some of you have been asking for an update on our progress. We're planning to post something very soon to update you all.
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Hi Peter, Thanks for the suggestion. As Keith has kindly pointed out there are a few lists available which Keith himself maintains. If you experiencing any bugs, feel free to raise them in a new thread (unless you've found one that already exists).…
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Hi Matthew, Thanks for posting. This is a good point. We'll pass that on to our Recordings Team for consideration, although I can't confirm if that feature would be re-introduced by 8th June.
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Hi all, Thanks for taking the time to feedback to us. There is a lot of feedback here and I want to reassure you that we are listening and that we share all feedback with the teams here, good and bad. Testing is a subject that has come up a few t…
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Hi Manfred, The information you see in the guide is delivered to you through the internet. It's known as 'Enhanced metadata'. If you were not connected to the internet you would see 'DTT metadata' which is the programme information displayed to yo…
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Hi Matthew, When you turn your box on does it still work? If yes, then it does sound like the LEDs have gone. We'd recommend contacting Humax if you wanted to get them repaired.
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Hi Ed, sorry to hear about your clipped recordings. We can look into them for you and pass this on to the broadcaster. Can you let us know:* Programme * Channel * Date/Time * How much of the recording was clipped
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Hi Karl, Sorry to hear about your T2110. That sounds quite frustrating. It sounds like there could be an issue with the hard drive, so it's unfortunate that you're out of warranty. The next best step would be to contact Humax Support to see if there…
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Hi Valw, Thanks for taking the time to post your feedback. We've been listening to everything our customers have been saying, good and bad and feeding it back to our teams internally. I just wanted to reassure you that we are committed to continu…
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Hi SRB, that doesn't sound great. I looked into this and found it is a known issue. This is something that we are looking to fix. In the meantime if you try a manual software update this should show you as connected again. Go to settings > System…
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Hi Sam, You haven't given us a description of your query. Feel free to post, letting us know what you'd like to discuss about the 2017 update, we'd be more than happy to help.
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Hi guys, There's no problem posting feedback that has already been fed back. We're keen to hear what everyone thinks. Thanks for taking the time to post guys. John - We are sorry you feel that way, it's not possible to downgrade the software bac…
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Hi Daniel, there isn't an issue with your box, the World filter doesn't exist in the Next Gen categories.
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Hi nidgep, We take on board everything that you've said. We've been feeding back all users comments to our internal teams here. Extensive user testing has been carried out in development and bringing improvements to MyTV remains a top priority for …
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Hi Gordon, the clock in the bottom right is a SHARP TV feature. It may be worthwhile seeing what setting options you get for the clock. Do you know the model of the TV? We can have a look for you.
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Hi nick, I really do appreciate how you and our customers are feeling and I want to reassure you that our teams here are working on bringing improvements to MyTV. As we've mentioned before this is a top priority for us and we will update the forum w…
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Hi Jackie, As Roy mentioned we are looking to bring improvements and features to MyTV. Our communications manager, Phil has responded to the feedback around MyTV in another thread. Feel free to give it a read. The journey you've described to dele…
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Thanks Daniel, we got the picture and videos and have passed them on.
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Thanks Daniel
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I walked right into that one :-/
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I like how Roy has a light bulb above his head in the OP. Hmm, maybe we should swap back to the legacy UI??? ;)
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Thanks for highlighting this. Apologies, I saw this thread a little late. The channel was added to the filter around 4pm yesterday. This was a part of the normal process our Content Team have for new channels.