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(Quote) Hi @laurens
Welcome to the forum(Quote) Hi @douggarp
Welcome to the forum(Quote) Hi Anne,
Sorry to hear that. I don't think you can respond to direct messages on here through the email method, I think it has to be through the forum.
Can you please try a in Humax Retail Software Update - New Home Screen Comment by Sarah 10 March 2021, 5:13PM(Quote) Thanks Anne. I assume if you press the back button, this exits this section completely?
Can you try rebooting your box to see if this changes anything? You can do this by pressing and holding the power button on the front of the…Hi all,Unfortunately the new Home Screen feature was incorrectly deployed to all T2000 devices overnight instead of the smaller, intended target base of devices.To continue with our norma…Hi all,
Just to update on this, the fix for buffering on Now TV for T4000 devices is in the in ongoing NowTV/Sky Sports issues Comment by Sarah 9 March 2021, 12:26PMHi @LewisAlexander
Sion and Sunit would like to thank you for your time on the phone today. They found it was a very engaging conversation, and as discuss…Hi @Rumour_One
Thanks for providing all of this information. Can you please let us know which adverts there are before this issue occurs?
BT are currently rolling out a software update that should resolve the issue where you are not able to delete scheduled recordings which are marked as having a scheduling problem. The release notes for the update can be found in BT software update 32.51.0 / 3.7.8 Comment by Sarah 28 January 2021, 7:15PMHi @rayf
This issue has been fixed by UKTV.
Can you try to watch UKTV now?
Thanks, Sarah(Quote) Hi @mikeyranson
Welcome to the forum(Quote) Hi @woodd20
Welcome to the forum(Quote) Can you please try factory resetting the TV and let us know if this helps at all? Instructions on how to do this can be found in Missing apps from Sony Comment by Sarah 12 January 2021, 3:11PM(Quote) Hi johnnymce
Can you please let us know if you have the aerial plugged into the TV? Some apps require regional information in order to provide you with the right content for your region and the right app version.
We've managed to reproduce this on a few devices and are now following up with UKTV about this issue as we've not made any changes around SCART support. I…