Stevef_fr8ys ✭✭
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- Stevef_fr8ys
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Comments
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It works for some people but not others. It's a try it and see situation.
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All you can do is try a maintenace reset or a factory reset. The TalkTalk forum is the best place to start for a replacement box if these resets do not work. https://community.talktalk.co.uk/t5/TalkTalk-TV/bd-p/116 Be aware though that TalkTalk ar…
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Who knows?
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They say it's changes in the way people view TV these days. More are allegedly streaming and don't need the record function. Not on my circle they don't and personally very short sighted in my view! But hey, I'm only a customer and must be in a mino…
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I've just had it confirmed that this is a Freesat offer. TalkTalk are not providing the boxes and have no responsibility for them if the go wrong. Also staff are now advising customers whose recordable YouView boxes fail that they will only replace…
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If both boxes are exhibiting the same issue then this points to a connection problem as it's highly unlikely they would both be faulty. Also to answer your question, no, Huawei boxes are not being turned off. As you are getting no signal, I assume …
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Yes, but unfortunately he either has not followed such advice, or not told us the outcome of taking the advice given, now spread over 3 threads.
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Anyone can join the TalkTalk forum (even if they are not customers), but you do have to be signed in to post. The only time anyone has an issue is if they try and sign up twice with the same email address. If you have signed up previously, try log…
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Hi Jonathan, You should have posted back on your original thread to keep the issue in one place and for continuity. Can you confirm if you have followed any of the advice given on those threads please? The advice given there is the best to follow,…
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Just to confirm @Roy s thoughts, you cannot record NowTV via TalkTalk. Not being a BT customer though, my impression is that you pay a heavy price for the ability to record though. Once you have set your NowTV account up you can search for discounte…
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@"John L" no criticism of you intended. I know you are being helpful. If the OP had taken the advice to contact TalkTalk and post the link (I would have escalated it) on the 11th, they would by now be enjoying a new recordable box if it is faulty. …
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Its been kept quiet @Roy. I'm waiting for the proverbial to hit. This follows the decision not to supply PVRs to new or upgrading customers. I did make the suggestion or alluded to it on 11/2. Person has 2 threads and I mentioned on the other (htt…
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It may well be best to try the full factory reset from the settings menu now. You will lose all recordings, but you can't access these at the moment. The reason I'm recommending this is that, as of last week, any replacement box TalkTalk will offer…
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@Roy, I like you used to be all Sony, but ducked out many moons ago when I had endless trouble with my VCR (yes that long ago) transport mechanisms and Mini Disc transports. Sony, to their credit, did replace 4 VCRs, and one Mini Disc deck, but tape…
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If you go back even further, so did I.
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Language Timothy!
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All boosts are being withdrawn from a date to be announced. TalkTalk store now only do rentals. You can't purchase movies anymore.
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@michellekeegan, if your ISP is TalkTalk, they will request you do the maintenance resets that @"John L" and I advised on your other thread, so you will lose nothing by doing them now and you can then tell them you have tried them and detail the out…
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As I understand it, this is for new, or upgrading customers. If you have a PVR, and it fails, they will currently replace like for like.
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@michellekeegan, are you still in contract with TalkTalk? If so, probably worth posting on their forum as if the box is faulty, they will probably replace it. https://community.talktalk.co.uk/t5/TalkTalk-TV/bd-p/116 In the meantime, have you tried…
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The only consistent thing with both TalkTalk and BT, is their inconsistency! TalkTalk probably have some algorithm on whether equipment can be reused or not dependent upon the age of any replacement, and whether a customer keep such replacement. I'…
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If they have replaced your original box or router during your contract they can ask for it back. I saw recently they replaced a box for someone who was leaving within 4 weeks and the condition was it was sent back.
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HI, You have an open case on TalkTalk forum and a response asking for more info ( Re: SET TOP BOXES NOT WORKING - TalkTalk Help & Support ) If you update your details there you will receive the help you are looking for. Also as requested please …
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Hi, Do you get terrestrial channels with the aerial plugged directly into the TV? If not then you have an issue with your aerial (maybe you have a masthead booster that blew during your powercut), in which case you should contact a local aerial ins…
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@Cobo, follow the advice from @"John L", and if all fails and you are in contract with BT or TalkTalk post on their forum. They may well send you a new box.
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Hi @geo442 Sorry don't know but this forum is really for YouView enabled set top boxes and Sony TVs. You would be best asking on a dedicated hisense forum or Digital Spy forum. If you have another HDMI device plug that in to see if the port work…
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Sounds like an issue with your router maybe, or your tv. Contact EE for advice or a JVC forum. As I said this is a YouView forum, not a general help forum. Sorry.
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Hi, This forum is for YouView devices, set top boxes and Sony TVs. You'd be best seeking out a JVC forum, but the issue appears to be that you do not have ITV tuned in as a channel on your tv, and the TV needs to be connected to the internet for t…
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That's why I suggested you scroll back through the guide in my initial response on the 18th!
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What device do you have? YouView box? Sony TV? What model? If you can provide more information then someone may be able to help.