Comments
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Roy and all having issues with recent updates for 2020 Sony Bravia's My issue is resolved, after contacting Sony they have advised that a Jan 21st 2021 (yesterday) firmware update is available however this needed to be downloaded via my PC and uploaded to my TV via USB. It had not loaded via my automated update which was…
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Roy, Interestingly I had exactly the same issue with the update at the weekend With no catch up on ITV1 on the ITVHub and no ITV1 history in the guide, only the current program and programs ahead, everything was ok on all other ITV channels. I sorted this quickly so didn't report this one in my previous emails. When…
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Roy, Having investigated further I can give you the following details which perhaps you could share with Sarah, I have also raised a ticket with Sony as you suggested which they have acknowledged today as a first step. A factory reset loads the 2020-03-26 version of the app. This has no green button or red button…
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Roy, I have now completed a full factory reset of my TV, there is no improvement to the situation it remains exactly the same no ability to watch UHD4K content on iplayer. If I select an appropriate program it does not auto start (autostart is set in iplayer config) and when I press play it moves to a black screen. One key…
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Roy, Thank you for your help here but I have tried the suggestions you have made without any success, do you know if thee i anyway of contacting support at YouView as the situation is far worse than when I sent my email yesterday, I cannot play any UltraHD content on iplayer since the update, when launching any UHD content…