Timjs1209

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Timjs1209
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  • Hi Sarah, The channels affected are Sky1 and Fox. I have been setting The Walking Dead on Fox and Temple on Sky1, always as series record. The first one always records properly, but subsequent episodes show the error ‘Scheduling problem’ and if left, do not record. So I have to delete it and reset it. I haven’t tried any…
  • Hi John, Thanks for the advice. I have been away over the weekend and so will try the maintenance reset this evening. When I said ‘reset’ in my first post I meant reset the recordings, not what you have advised and so sorry for any confusion. The annoying thing is that each scheduled programme box just states ‘scheduling…
  • Yes, its a NowTV box. Although I have around thirty Sky channels via my TalkTalk Boosts, I use the Now box for Sky Movies and the occasional football match. Much better than committing to a contract and used mostly during the winter. (And that is the flash reflected). Tim
  • Anyway, in the interest of balance, heres a pic of under my TV. Looks pretty cool! LOL!
  • Nice one! I have all of my family keeping an eye out should any more turn up in Asda. I would buy another one in an instant! Tim
  • Well, my DN371T is performing just as well as my Humax T2000 did (which I have just sold on ebay). Since the software update it is as quick as the Humax, is quiter and having used both, it has a superior picture. So there you are! You now know one person in real life who would (and has) traded his Humax for a Huawei! I…
  • Forgot to say that the latest software version I expected was 71.42.57. However, the supplied software is 71.42.62 and so a bonus!!! Would love to know what else was added but probably a 'maintenance' upgrade. Tim
  • Update June 30th 2017. I received the USB stick on Wednesday 29th and following the simple intructions, my DN371T successfully updated to the latest (71.42.62) software. So my box now has all functions that all of the other boxes had just prior to the NextGen update. Huawei are not taking the NextGen software for retail…
  • Hi All, A lot has happened this week! I have had a lot of help from Phil and James at Youview and probably others behind the scenes. But to cut a long story short, I have today received an email from Huawei to confirm that the latest software is going to be sent to me on a USB stick. This, I am told, will update my 371 to…
  • That is very good news Phil. I do hope that the software is forthcoming. Thanks for your help. It is much appreciated. Tim
  • Another important factor for me at least is that the early retail software (including mine) does not allow access to TalkTalk internet channels. Phil, any chance you could confirm what software version added this as it is confirmed to work by the online Huawei 'Frequently Asked Questions' dated October 2014. Also, did a…
  • Update from Huawei 'Frequently Asked Questions' manual dated 16th October 2013:- 4.1.13 I already have Talk Talk TV will a retail box be compatible with this service. The Huawei Retail Set Top Box, is compatible with the Talk Talk TV service, but you must subscribe to this service via Talk Talk. If you are uncertain if…
  • Hi Phil, Thanks for the information and for any help that might be forthcoming. Thinking about it, the 'official' retail software must be held somewhere within Huawei and it should be straightforward to get it onto my box. Now whether this would be by direct link to Huawei or via USB is another matter. The hurdle, I think,…
  • Another update. Spoke to a Youview agent earlier and he told me that Huawei have refused the NextGen update for retail models. Now if that was true AND I could get my 371 to update to the latest OldGen software, I would be one very happy customer. Tim
  • So which Asda was selling sealed box, brand new ones for 12 quid then? Not that I want another one, but two large stores locally don't have any and asking Customer Services drew blank lost faces!!! Although it would be worth buying one for the hard drive alone.
  • Hi Phil, Thanks for the information. I called the number (again!) and was told that they couldn't offer any help with the DN371T and they said that there was a dedicated number for help. Guess what? The number that I was given is the Youview Helpline number! So this is going to be one of those problems that just goes round…
  • Some more investigation has dug up an interesting snippet from the official Huawei DN371T manual (that is available via a link from the TalkTalk website of all places:- https://community.talktalk.co.uk/eigde79682/attachments/eigde79682/116/34981/1/DN371T%20YouView%20Bo... On page 114 it states:- 3.12.6 I can't update to…
  • Well, I have had some interesting, albeit not good news today. Another email from Youview support has stated:- This issue has been escalated to our head office and they have advised us that the software version on your box is a trial version of the software installed by Huawei. This is the reason it wont’ update as its not…
  • I emailed Youview support yesterday and have just received a reply. It does appear that the 371 has been left behind. I would hope that it could be updated to the final 'OldGen' version of 71.42.57 and I would be quite happy if it didn't get 'NextGen'. Heres hoping. I can't be the only 371 owner in the country! Youview…
  • Hi all. Many thanks for the comments. This surely is a mystery. I bought the DN371T from a local seller on Gumtree. It was advertised as refurbished, but when it arrived, it still had all protective film on it and complete accessories and manuals etc. I used my old 372 for a few years and have been very pleased with it. I…