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  • The BT Tech visited about this problem and provided an explanation. He explained that the YouView (Humax) DBT2200 will delete all DVBT antenna channels if the RF signal level and quality are not within certain limits at its tuner. Apparently the box does this to "avoid damage"; I take it from this that it would otherwise…
    in Persistent deletion of stored Freeview channels DBT2200 Comment by YouVoid 8 October 2019, 2:32PM
  • Hi Zulu17, thanks for you response. In more detail, I need to recheck what happens - I dont think the Youview box is being switched on / off, only the TV (I am not the regular user - another family member is) AFAIK, the pattern is like this: Last channel watched either a freeview channel or BTsport then the TV is turned…
    in Persistent deletion of stored Freeview channels DBT2200 Comment by YouVoid 8 October 2019, 9:18AM
  • Hi Redchiz, tks for reply, I had not thought of that although I was feeling that it must be some sort of service / config messaging causing the problem; as if we had requested these comedy channels then to cause BT to send a new service config message over bband. I had to stop using the HHub soon after I got it because it…
    in Persistent deletion of stored Freeview channels DBT2200 Comment by YouVoid 8 October 2019, 9:04AM