shelagh ✭

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  • Hi Sarah thank you for your reply. The message comes up on screen saying a programme is being recorded but on every occasion the recording fails. Nothing is being recorded. The TV and Netflix work so I don't think the aerial is faulty. I think there is a fault in the YouView box. How would I get a replacement? many thanks…
    in My you view box does not record Comment by shelagh 16 March 2018, 11:46PM
  • Hi Sarah It happens with every programme Im want to record on a variety of channels, mostly BBC1, dramas in the evening. It has been failing to record for several weeks now. Many thanks Shelagh
    in My you view box does not record Comment by shelagh 16 March 2018, 6:33PM
  • Hi Sarah Thanks very much for your reply and welcome My box is a Huawei Model DN372T I can set recordings but on checking My Recordings they all have the message "failed to record". I have done factory resets but that has not helped. Thanks Shelagh
    in My you view box does not record Comment by shelagh 16 March 2018, 3:10PM