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(Quote) Hello @Sarah, the box updated to the latest software yesterday when I manually checked for updates. I'm now looking forward to no more missing channels :)
Hello @Sarah,After the channel change, I have lost the usual channels and now have have 134 TV Aerial Channels, 175 Subscription Channels and 179 Hidden Channels. The box is on 32.42.0 / 3.6.168. After a re-tune, I'm back up to 168…
Hello @Sarah,As of right now I currently have 166 TV Aerial Channels, 175 Subscription Channels and 179 Hidden Channels. The box is on 32.42.0 / 3.6.168 so it looks like I don't have the software update yet.
Looks like a fix is in the process of being rolled out: https://support.youview.com/youview-box/software-updates/bt-software-update-32-43-0-3-6-174/ Crosses fingers...
Yet another retune was required today.
The channels disappeared again on 17th February. This really is most frustrating.
This comment on a similar thread on the BT YouView forum states they're trialing a fix at the moment and hope it won't be too much longer before it's available. https://community.bt.com/t5/YouView-from-BT/Youview-Box-T2100-Keeps-losing-HD-channels/m…
The channels disappeared again on 10th February so the latest software update has not fixed the problem. @Sarah Any news on when the fix that is being tested with Humax will be available?
The channels disappeared again overnight. Twice in a week - that's fun! There has also been a software update on the BT YouView box. Mine is now on: Component software: 3.6.168, Manufacturer software: 32.41.0. Lets hope one of the software upda…
Sigh. Channels disappeared sometime during the day again today. A retune has brought them back again. Any news on when the fix is going to be available?
(Quote) I guess that would explain why the BBC HD channels went missing again today? For info, I'm tuned into the Emley Moor transmitter. It's a BT YouView box, DTRT2100, 84B08500. Component software: 3.6.154, Manufacturer software: 32.36.…