Comments

• Hi @Sarah I don't have the model yet but I can find out. Are you asking this because you have a list of TVs that cause problems for the YouView box and want to see if m…

  in BT YouView box remote intermittent - 50% of button presses randomly aren't responded to Comment by therobyouknow 10 September 2019, 1:36PM
• @Sarah the TV is not a plasma TV.
  
  The BT YouView box has plenty of ventilation - above (20cm) and at rear.
  
  The problem has only just started in th…

  in BT YouView box remote intermittent - 50% of button presses randomly aren't responded to Comment by therobyouknow 3 September 2019, 9:16PM
• Hello Sarah,
  I have responded to the tweet by DM as requested. This is what I said:
  
  "We are not a customer with BT but instead had bought the BT YouView box outright last year from John Lewis to use with TalkTalk."
  
  Therefo…

  in BT YouView box remote intermittent - 50% of button presses randomly aren't responded to Comment by therobyouknow 2 September 2019, 11:13AM
• Good morning Sarah.
  
  Device Information:
  
  Manufacturer: Humax
  Model: DTRT2110
  Variant: 84B08530
  Serial Number: +077328+1749003713
  Identifier: 0000DB-DTRT2110-077d6d99
  
  Software Information:
  
  

  in BT YouView box remote intermittent - 50% of button presses randomly aren't responded to Comment by therobyouknow 2 September 2019, 10:36AM