Comments
-
Just like to add that I have tried the reset and other recommendations, had the conversation with the technical people ( offshore) who had no understanding of my problem, had several software updates all to no avail. You just get tiresd and give up. I have no more rant left. But there are some new options in the recent…
-
Correction - Having read my own post, I now realise that these time scales refer to the startup time in standby which I am confusing with the startup time from switch on. So this is a bit of a non event as the standby time is general in line with the information. What I am still annoyed at is the failed recordings again…
-
Thanks for that helpful summary which puts the topic in perspective. WD
-
I didnt realise that Youview was a charitable organisation and not sharing in the revenue. Maybe that is why there are so many problems listed on the forum. As an analogy, think if you paid for an app that said you would get the same angry birds version as that on the iphone but after you paid for it you discovered it had…
-
Yep- a platform is where a train arrives and provider is someone who brings home the bacon. Whats the difference between a difference and a distinction? So- if BBC Iplayer has 4 films listed on its website and the lite version available on Youview has only one film listed then somebody is managing the content. And if that…
-
Thanks for the input. I will try that. WD
-
That is not how I see it. Youview are the shop window for a consortium of providers ranging from programmes to communications. They represent the collective and share in the revenue. As the content manager they play a significant role in delivery of the end product and i consider thus that, in relation to the topic…
-
That indeed may be the case as tonight I have films in the categories again and the film Michael clayton is listed. However I note that there are three films on bbc iplayer website and only one on the youview player. I find it a bit odd that Youview is not responsible for contents, considering the core business model is a…
-
Tracked down this thread for some feedback. I am amazed that all these people have problems of failed recordings and they are not really failed recordings at all and that they are caused by the wrong type of leaves apparently. I have failed recordings and for transparency ( that is something that is lacking in this thread)…
-
"The issue is not the content but the promotion" Got response from ASA. Willie 1, Bad Ad supporters 0 Incidentally Wingman, your dodgy burger comment was absolutely visionary. Re-spect!
-
The issue is not the content but the promotion. My resolution would be that the promoters and advertisers have a prominent disclaimer on the website and marketing materials to advise of the limitation. And that the postcode checker on the website has a similar transparent mechanism to provide an appropriate awareness to…
-
Addition - In relation to the public information currently available on the youview service relevant to Northern Ireland residents? Is it transparent, honest , open and fair? wd
-
The twins seem to have an aligned view and oft repeated view in relation to this thread issue. Lets revisit the original post from John Francis all those months ago - "I feel that I have been lied to with a lot of false advertising. This a content, not signal problem" That would be my entry point also and propoganda in…
-
I made a post to this thread yesterday, first for 18 days. Within 30 minutes i had two hostile and derisory responses with a common theme - deflection from the core issue. So how come Wingman? How do I get a co-ordinated response from you Defenders in that time scale and at 11 pm at night? Whats your agenda? Do you mail or…
-
Implying my comments are rude will not intimidate me. There is nothing rude in what i posted and you are the last person who should accuse anyone of rudeness. I am just an unhappy citizen consumer, not a tactical apologist. I never asked you to intrude on my earlier comments which you continually do with your deflection…
-
Hiya Wingman, 17 days from the last post and 2 in 30 minutes? I am impressed. Lets dissect that presumably more thought-out response. ( took me a while to figure out the message though, 5/10 could do better) The implication is that the main complaint is directed to the wrong address. I made a contractual commitment based…
-
wow! 3 minutes for a response. Lets dissect that quick reaction. 1) My point is about deception and misinformation so the UTV issue is a smokescreen. 2) the secondary point is about the continuance of the misinformation which so far uncorrected in any promotional or advertising literature and , in my perception has, has…
-
Its all gone quiet on this topic. Are we so easily dismissed? Bland acknowledgement from ASA, went on the website just now and did a search for "youview" - nothing. Went on youview site and put in my (NI) post code and guess what - I can get ITV player! Allegedly. see below cut and paste, the logos and graphics didn't copy…
-
It wasnt meant to be insulting. It is my objective view on your overwhelming anti-consumer, anti participant , anti any negative comment which is evident in this thread and and in other threads. Who appointed you the opinion ajudicator? If you are the Youview champerator then stand up and be counted. Can nobody make a…
-
The whole point of the discussion from my perspective is that I took adequate measures to determine what I was getting for my money and I was mislead. Is there something hard to understand about that and why i am annoyed? ( Point 1) And also how this situation is allowed to continue with no corrective action to advise the…
-
Let me state clearly as the person who had the conversastion that there is no ambiguity and I "miss described " nothing and I dont need my experiences paraphrased. And I state again here that ITV Player is not available to me. I have a screen for ITV 2,3 and 4 but I only get programmes from 4 and they are November or early…
-
You are right on that. The mail was truncated and i didnt connect it to the earlier longer post. Thanks for the awareness raising and sorry for confusion. I still stick with the sentiments of my response as these are things joe public who pays Youview wages and profits would not be expected to know unless they were…
-
Hiya, ref your problem of no ITV player and no 7 day scroolback for UTV, all exclusive to Northern Ireland, see this link http://community.youview.com/youview/... Were you aware of this limitation when you subscribed to Youview? Was there any indication in any correspondence that you would not have access to this facility?…
-
This is what i got direct to my e-mail address although i dont see it in the forum posts. Somebody took the trouble to re-post your comment to me personally. They certainly think this must be supportive of their position. As an average consumer who is the target market for the product I would certainly have a different…
-
Some heads up on the BS above about how the misleading information is being dealt with. I called Youview support yesterday about this matter - they even checked my postcode on the availability checker which is still giving incorrect information. They were surprised to discover that I cant get ITV player here and that this…
-
Correction - the actual address that sent me Martins mail was [email protected] Apparently "Get Satisfaction powers customer communities for companies of all sizes, from big brands likes Pampers and Microsoft to start-ups, such as Gilt.com and Flipboard." I thought it was a Stones website, albeit highly…
-
The Noreply Youview support team maile me that patronising comment from Martin and here is my response - Hold on a cotton picking minute there. You make a lot of assumptions in that sweeping statement. I am an average consumer, I checked the availability of the options on the Youview website first by enetering my postcode.…
-
I have located this forum as I have a problem in that I signed up for a pig in a poke.No coronation street and no emmerdale catch up for the citizens of Nothern Ireland with this service - but its a secret! Here is an objective comment from a consumer to all the pontifications in this thread - I feel that I have been…