Missing BBC Red Button

  • 6
  • Problem
  • Updated 3 years ago
  • Solved
Since about 3 days ago, the red button is no longer available on BBC channels. I have a BT box which has not upgraded, so it won't be due to accidently pressing the green button. (It's on standard BBC chanels, not HD where I know the red button does not exist)

Has anybody else got this problem - and know a fix? Maybe the new update will fix the problem when BT unblock it.
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Bob Case

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Posted 4 years ago

  • 6
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Jesse, Former YouView Member

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Official Response
Hi Bob. We are sorry to hear your issues with the red button. Please get in touch with us by following this link http://www.youview.com/support/kb/use... where you can find the Viewer Support contact information. When you contact us may we ask you to inform the advisor that you have been referred from the forum. This will enable us to track your enquiry quicker.